Terms of service
Welcome to MCNE Auto Supplies. Please read these Terms of Service carefully before using our website www.mcnebulae.com.au or purchasing our products. By accessing or using our website, you agree to be bound by these terms.
1. Business Information
MCNE Auto Supplies retails automotive accessories and spare parts.
Registered Company Name: M&C Nebulae Australia Pty Ltd.
ABN: 58 604 549 644
Registered Address: 48 Jennifer Crescent, Bayswater North, Victoria 3153, Australia
Email: info@mcnebulae.com.au
Phone Number: +61 (03) 8288 2397
Business Hours: Monday to Friday, 8:00 AM - 6:00 PM AEST/AEDT (Melbourne Time)
2. Eligibility to Purchase
By placing an order with MCNE Auto Supplies, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract. You agree to provide accurate, current, and complete information during the checkout process. Supplying false information is a breach of these Terms of Service.
3. Product Information
We aim to provide accurate product information on our website, including descriptions, images, prices, stock availability, and specifications. However, product information may occasionally contain errors or omissions.
Product images are provided for reference. Due to manufacturing processes, lighting, screen display differences, or minor supplier updates, products may have small differences in colour, packaging, or dimensions compared with the images shown, provided that the product functionality is not materially affected.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time. If a significant error is found after you place an order, we will contact you with the option to cancel the order or proceed with the corrected information.
4. Pricing and Taxes
All prices displayed on our website are in Australian Dollars (AUD).
In strict accordance with our current business registration status under the Australian Business Register (ABR), our business is not registered for GST. Therefore, no GST is charged or collected on any of our products.
There are no hidden charges — the price you see at checkout is the final amount you pay.
5. Orders and Payments
We accept the following payment methods:
Visa
Mastercard
American Express
UnionPay
PayPal
Apple Pay
Google Pay
Shop Pay
Available payment methods may vary depending on your device, browser, location, and checkout eligibility. All payments are processed securely through trusted payment providers.
6. Shipping and Delivery
We offer free standard shipping on all orders across Australia with no minimum purchase required.
Transit time: 3–9 business days.
Total estimated delivery time: 4–11 business days
Delivery times are estimates and may vary due to courier delays, weather, public holidays, peak periods, or circumstances outside our control. Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
For more information, please see our full Shipping Policy.
7. Returns, Refunds and Exchanges
We offer free returns within 30 days from the date your order is delivered.
If you are not completely satisfied with your purchase, you may request a return, refund, or exchange within 30 days of delivery, including for eligible change-of-mind returns.
To initiate a return, please contact us at info@mcnebulae.com.au with your order number and reason for return. If your return is approved, we will provide return instructions.
To be eligible for a return:
The item must be returned within 30 days of delivery.
The item should be returned with all included accessories, manuals, cables, mounting hardware, and supplied components.
Proof of purchase must be provided.
MCNE Auto Supplies provides free return shipping for approved returns submitted within the 30-day return period.
No restocking, handling, or processing fees apply to eligible returns.
Once your return is received and inspected, we will notify you of the outcome. If approved, your refund will be processed to the original payment method within 10 business days.
For more information, please see our full Return, Refund and Exchange Policy.
8. Australian Consumer Law
Nothing in these Terms of Service excludes, restricts, or modifies any rights you may have under Australian Consumer Law. If a product is faulty, damaged, incorrectly supplied, not as described, not of acceptable quality, or not fit for purpose, you may be entitled to a remedy under Australian Consumer Law.
9. Limitation of Liability
To the fullest extent permitted by law, M&C Nebulae Australia Pty Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, loss of revenue, loss of data, or other intangible losses arising from your use of our website or products.
This does not limit any rights or remedies that cannot be excluded under Australian Consumer Law.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, product content, and software, is owned by M&C Nebulae Australia Pty Ltd or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, display, or create derivative works from our website content without prior written permission.
11. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.
12. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on our website. Your continued use of the website after changes are posted means you accept the updated Terms of Service.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: info@mcnebulae.com.au
Phone Number: +61 (03) 8288 2397
Business Hours: Monday to Friday, 8:00 AM - 6:00 PM AEST/AEDT (Melbourne Time)
Address: 48 Jennifer Crescent, Bayswater North, Victoria 3153, Australia